Privacy policies

DBiz – Digital Business Cards

Last updated 14th July 2023

 

We are committed to safeguarding your privacy, and this privacy policy explains how and why Click and Create Pvt. Ltd. (“We”, “Us”, “C&C”) collects and uses any personal information or data when someone (“You”, “Your”, “User”, “Cardholder/Cardmember”), uses the DBiz App or website.

 

Information provided by you

To avail certain services on our DBiz Mobile Application / Website, you are required to provide some personally identifiable information for the registration process, which includes but is not limited to the following:

 

  • Your name
  • Email address
  • Mobile number
  • Date of Birth
  • Gender
  • Address
  • Images
  • Contact list
  • Videos
  • Social Profile Links

We may require you to provide additional details, as and when required, in order to comply with any applicable regulatory requirement or for additional services/products via the App/Website, as and when offered, and may also utilise data lawfully obtained from third party service providers authorised by you.


 

Express Consent

While providing your details/documents via the App/Website, including but not limited to personal information as mentioned herein above, you expressly consent to C&C (including its marketing channels and business partners) to contact you through SMS, call and/or e-mail and to follow up with regard to the services provided through the App/Website, for imparting product knowledge, offering promotional offers running on the App/Website & various other offers/services by our business partners.


 

Information automatically collected while using the app or website

We strive to keep automatically tracked information to a minimum by obtaining no permissions from the App / Website, unless absolutely necessary to enable proper functioning of the App / Website. However, we may collect information relating to your use of our App / Website such as your IP address, browser type, mobile operating system, manufacturer and model of your mobile device/computer, access time and time spent. We may also collect information about the screens/pages you view within our App / Website and other actions you take while using our App / Website.

We may use third party services for such automatic collection, however no personally identifiable information will be shared with such third parties, unless required under applicable laws.


 

Information collection

We collect your information such as Your name, Email address, Mobile number, Date of Birth, Gender, Address, Images, Contact list, Videos and Social Profile Links. We collect your information only for the purpose of providing products and services to you, improving your experience of our products and services and facilitating your use of our products and services.

We retain your private information for the stated purposes and take measures to ensure that information is protected from unauthorised use.

We will not give your private information to other parties unless in the following circumstances

  1. you give us your express permission to do so; or
  2. we are required by law to do so;
  3. you can contact us via email crm@dbiz.app to get your information modified or deleted.

 

Accessing your information

Should you require a copy of the private information which we hold about you, you may request this by emailing crm@dbiz.app. You can also contact us via email crm@dbiz.app or call us on +91-9310848942 if in case you need to delete or modify any of your information including image.

 

We collect your device ID and email ID only for the purpose for providing products and services.

You may request that we update the private information which we hold about you by emailing crm@dbiz.app

 

DBiz has full right to disable/delete user account if any misuse or illegal activities found using our service.

 

Dbiz is not responsible for the information provided by user while creating the card, we are not liable for the information shared by the user.

 

Sharing of Information

We may share the information we collect about you as follows:

  • With third-party service providers: We may share your information with third-party service providers who help us provide the Website and its features.
  • In response to legal requests: We may disclose your information in response to legal requests, such as subpoenas or court orders, or in compliance with applicable laws.
  • To protect rights and safety: We may disclose your information if we believe it is necessary to protect the rights, property, or safety of ourselves or others.
  • With your consent: We may share your information with your consent or at your direction.

 

Use of Personal Information

We shall not transmit, sell or rent the Information to any other person and the same cannot be copied or reproduced other than as agreed herein. Information provided to C&C are solely the property of you. We may use the information collected for offering some of our products and services.

 


 

Information Security

We take appropriate security measures to protect against unauthorized access. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on our App / Website is securely stored within a controlled database. Access to the servers is password protected, controlled, and is strictly limited.


 

Data Retention

We will retain your information for as long as it is necessary for providing you the services available on the App or Website or your request for termination of your account with us, whichever is later. Post termination of your account, we may continue to use your anonymised data aggregated or in combination with anonymised data of other users.

 

We use this aggregated anonymised data for data analysis, profiling and research purposes. We may keep your contact information along with your application details (if any) for fraud prevention purposes and for the exercise/ defense of a legal claim or for providing evidence in legal proceeding(s) if required.

 

If you wish to review, correct or rectify your sensitive personal information or withdraw your consent for processing your sensitive personal information, you may submit a request at crm@dbiz.app. However, we will continue to retain sensitive personal information as per the applicable laws.

 

Log Files

This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may use the collected log information about you to improve services offered to you, to improve marketing, analytics, or App / Website functionality.


 

Confidentiality of your account

You are solely responsible for maintaining the security of your account and must not provide these credentials assigned to you for the App or website itself to any third party. We are not responsible or liable if someone else accesses your account through the credentials they have obtained from you or through a violation by you of this Privacy Policy.

 

Cookies and Do Not Track / Incognito mode settings

The DBiz website uses Google Analytics, a web analytics service provided by Google. This software uses cookies that are text files containing small amounts of information which are downloaded to your device when you visit a website, in order to provide a personalised browsing experience. These cookies help Google identify unique users, unique sessions, gather information and store information. No personally identifiable information is retrieved or stored.

Cookies allow users to navigate between pages efficiently, remembering their preferences, and generally improving their browsing experience. These cookies collect information analytics about how users use a website, for instance, often visited pages, time spent on each page etc. All information collected by third party cookies is aggregated and therefore anonymous. By using the DBiz website, the user agrees that these types of cookies can be placed on his / her device. The user is free to disable/ delete these cookies by changing his / her web browser settings. C&C and its affiliates are not responsible for cookies placed in the device of Users by any other website and information collected thereto.


 

Grievance Redressal Policy

If you have any grievance or complaint, questions, comments, concerns or feedback in relation to the processing of information or regarding this Privacy Policy or any other privacy or security concern related to the App / Website, you can send an email on crm@dbiz.app or call on +91-93108 48 9402